Frequently Asked Questions
Everything you need to know about shopping with Nikko Industries
What is the standard shipping timeframe?
We typically process orders within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
Are your materials sustainably sourced?
Nikko Industries is committed to quality and ethics. We prioritize suppliers who use organic cotton and recycled polyester to reduce our environmental footprint.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.